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In 20/21, there were no F & B outlets open at the resort, instead we contracted with 7 or 8 food carts, so not specific to just Nordic but the whole resort. We took 20% of revenue as our fee, each food truck was responsible for their own propane costs. We provided space to fill water and dispose of trash. Overall it was logistically tricky with setup and snow removal, but once they were in a good location, it worked pretty well for us. It was important to have the right number of food trucks, they were happy with revenue; too many and not enough demand, the revenue is not worth it for them.
For the local grab and go option, we purchased items at wholesale from a local health based sandwich shop, and sold as any retail item by our Lodge staff.
Just wanted to throw out an idea… One of the things about a grooming clinic is that it is tough for some to travel and be away in season. I think it would be great for my Crew to attend a clinic but this year in particular, staffing challenges wouldn’t permit the absence.
As in most years, there should be a full month of skiing this year in May at Mt Bachelor and this could be a great opportunity to convene for a regional or national grooming clinic when most other areas have ceased operations for the year. It’s a good time to travel to Bend, being the “shoulder” season, and dealing with freeze/ thaw conditions, dirty snow, and a host of other scenarios, could be valuable.
It’s probably out of the question for 2022 and I couldn’t possibly coordinate it, but I could definitely facilitate it, either this year or in the future.
Two things we considered doing this year when faced with a dearth of candidates to work in our Café, and subsequently not opening it this year, were (1) to purchase “Grab and Go” items from a local sandwich shop (pastries and sandwiches delivered fresh daily, stored alongside a selection of cold beverages in a glass doored beverage cooler), which can be rung up as a retail – food item ( It would be good to check what sort of requirements would be necessary for this type of sale from the Health Department in your state) and (2) to invite an independent food truck to park at your center on weekends and holidays. Consider if your location and snow removal operation can support that though, we had to rule out a permanent food truck for that reason.
Neither of these options would maximize your food revenue but would be a great addition to the guest experience.
Having a place to enjoy food is important too!
